What to compare
We screened 13 businesses and checked saved Google review pulls for 11 listings, including one that returned no reviews. The sample covers November 10, 2025 to November 9, 2026. Enough customers described clean carpets and punctual arrivals to help with a shortlist, but no business met every evidence threshold. The biggest gap was what happened after a customer reported a problem. We left every business unranked.
A room price and a package
Steam Dry Canada posts $229 for three rooms in Ottawa. Carpet Experts posts a per-room starting price. Ask each company what room size counts, whether it has a minimum and what HST adds before comparing totals.
Walkable and fully dry
Ask when you can walk across the carpet and when you can put furniture back. The answers can differ. Carpet Experts publishes separate estimates for low-moisture cleaning and extraction.
Stains and odours
Describe the stain and ask what the base treatment includes. Get separate prices for pet treatment, protectant and anything outside the three rooms.
A stain comes back
Ask whether the company will inspect a stain that reappears after drying, how soon you need to call and whether a return visit costs extra.
Questions to ask
“I need three 12-by-12-foot rooms of installed synthetic carpet cleaned at [postal code]. The rooms have normal soil, no stairs and no large furniture to move. What method will you use, and what is the total in CAD including HST and mandatory fees? Please list any optional stain or pet treatment separately. When can we walk on the carpet and put the furniture back? What happens if a stain returns after drying?”
Compare 7 businesses
Profiles are in alphabetical order. See the full screened list below.
ACE Ottawa
What to look at
- Posts an estimated $40 to $60 per room, depending on room size.
- Posts a 6 to 12 hour drying range and suggests fans or ventilation.
What to check
- The review provider returned no results for the listing linked from the business site. We could not compare customer outcomes.
Carpet Experts
What to look at
- Publishes separate drying guidance for low-moisture cleaning and extraction.
- Suggests airflow, fans or dehumidification to help with drying.
What to check
- Most sampled reviews described carpet installation or stretching. Only one identifiable account included a cleaning job.
Chem-Dry Ottawa
Customer reports that stairs remained wet after 24 hours despite a stated two-hour expectation.
What to look at
- Posts an approximate one to two hour drying estimate for its method.
What to check
- Two dated customers reported much longer drying and problems with the response. Ask for the drying range for your carpet and the policy if the job needs a second look.
Clean Freaks
Reports mystery stains treated on bedrooms, hallways and stairs and a fresher overall finish.
What to look at
- Several customers described a visible change in soiled or stained carpets.
- Customers reported prompt booking or punctual arrival in several carpet accounts.
What to check
- We found no relevant accounts of follow-up or rework. Ask what happens if a treated stain returns.
Ja-Doc Inglis
Customer saw sufficient improvement to defer replacing the carpet.
What to look at
- The dated sample included multiple reports of improved older carpet and successful stain removal.
- Several customers described either an agreed fee or an explanation of the work.
What to check
- We found only one carpet account describing a service issue that the company resolved. Ask for drying instructions and follow-up terms.
Quality Carpet Cleaners
Customer says an at-home clean revived older carpets and removed stains they expected to be permanent.
What to look at
- Dated customers described visible improvements and punctual appointments.
What to check
- Few relevant reviews explained pricing or extras. We could not verify drying guidance or a follow-up account.
Steam Dry Canada Ottawa
Reports removal of deep stains and traffic discolouration from carpet.
What to look at
- Posts a $229 three-room Ottawa package and a 4 to 12 hour drying estimate.
- Its Ottawa office identifies the service under the Home Depot Services name.
What to check
- Ask about room size caps, HST and add-ons. We did not find a dated installed-carpet review that described how it handled a callback.
How we assessed these businesses
We checked public business information and sampled up to 100 Google reviews per matched listing, newest first. We looked for independent accounts about the service in this guide from November 10, 2025 to November 9, 2026. Some screened businesses lacked comparable evidence or a confirmed listing.
Facts and availability can change. Read our review criteria or send a correction.
All 13 businesses screened
- 1Clean Air
Two relevant carpet experiences, including a cancellation. Most accounts concerned other services.
- ACE Ottawa
Current carpet service and drying guidance found. The provider returned no reviews for the linked listing.
- AnyClean
The site offers Ottawa booking. We could not match a local crew to the reviews.
- Carpet Experts
The review sample primarily covered installation and stretching.
- Chem-Dry Ottawa
Four relevant reviews, with concerns about drying and follow-up. The sample was too small to rank.
- Clean 613
Its intake can refer work to service partners. We could not match reviews to a crew carrying out Ottawa jobs.
- Clean Freaks
Nineteen relevant experiences, with no dated installed-carpet rework account.
- Enviropure
Its Ottawa site lists carpet cleaning. The sample had no identifiable installed-carpet job.
- Ja-Doc Inglis
Thirty-two relevant experiences. Only one covered a resolved service issue.
- Peacock Rug Care
Three installed-carpet experiences. Most sampled reviews were for loose rugs.
- Quality Carpet Cleaners
Seven relevant carpet experiences and limited quote detail. No follow-up account.
- Quick-Dry Carpet Care
Two identifiable carpet experiences in the dated sample.
- Steam Dry Canada Ottawa
Twelve relevant carpet experiences, with no identifiable follow-up or rework account.